Your Privacy
Our Priority

1. Introduction

This Privacy Policy is issued by pusi888 ("we", "pusi888" or "platform") and applies to all users who register an account, use our services, or visit the pusi888 website. By using our platform, you agree to the collection and processing of personal information as described in this document.

pusi888 operates under an international licence and is committed to ensuring that user privacy is protected at every stage of interaction with our platform. We respect the trust you place in us when sharing your personal information.

This policy is written in English to make it easier for users across Malaysia to understand. Should there be any differences in other language versions, this English version shall apply.

2. Information Collected

In operating the platform, pusi888 collects various categories of information from users. This collection is done directly from you or automatically while you use our services.

2.1 Information You Provide Directly

• Full name as shown on your identity card (MyKad) or passport
• Date of birth for age verification (players must be 21 years of age or older)
• An active email address for account communication purposes
• A registered Malaysian mobile phone number
• E-wallet account information (Touch 'n Go eWallet, Boost, ShopeePay) or online banking details
• Your encrypted account password — we do not store passwords in plain text
• Identity verification information including a copy of your MyKad or related documents if required

2.2 Information Collected Automatically

• IP address and network information
• Type and version of your web browser and device operating system
• Login session data including session time and duration
• Deposit and withdrawal transaction records
• Game history and betting activity on the platform
• General geolocation data based on IP address

The information we collect is kept to the minimum necessary and is directly relevant to operational requirements, licensing compliance and the security of your account.

3. How Data Is Used

pusi888 uses the personal information collected for the following purposes:

3.1 Account Operations and Services

• Creating and managing your player account on the pusi888 platform
• Processing deposits via Touch 'n Go eWallet, DuitNow, FPX online banking, Boost, ShopeePay and cryptocurrency (USDT, BTC, ETH)
• Processing withdrawals within 15 minutes to 2 hours as promised
• Verifying player identity to meet international licensing requirements
• Providing customer support via live chat and email

3.2 Security and Compliance

• Detecting and preventing fraud, money laundering or account misuse
• Verifying that users meet the minimum age requirement of 21 years
• Complying with applicable international licensing requirements and regulations
• Maintaining transaction records for audit and compliance purposes

3.3 Service Improvement

• Analysing usage patterns to improve platform functionality and user experience
• Sending account-related notifications, promotions and service updates
• Providing more effective technical support

4. Disclosure to Third Parties

pusi888 does not sell, rent or trade user personal information to any third party for marketing purposes. However, there are certain situations where we need to share information with selected parties:

4.1 Trusted Service Providers

We share necessary information with service providers who help operate our platform, including payment processors, cloud service providers and identity verification companies. All these parties are bound by strict confidentiality agreements and may only use the data for the specified purpose.

4.2 Legal Requirements

We may disclose personal information when required by law, court order or direction from a lawful authority. In such situations, we will notify you if we are permitted to do so.

4.3 Business Transfers

In the event of a merger, acquisition or sale of company assets, user information may be transferred to the successor entity. We will provide adequate notice before any such transfer takes place.

5. Data Security

Protecting the security of your personal data is a primary responsibility of pusi888. We implement various appropriate technical and organisational security measures to protect your information from unauthorised access, alteration, disclosure or destruction.

• SSL/TLS encryption for all communication between your browser and our servers
• Passwords are stored in hashed form and cannot be decrypted
• Strict internal access controls — only authorised staff may access user data
• Continuous system monitoring to detect suspicious activity
• Regular security audits by independent parties
• A tested incident response plan to ensure prompt action in the event of a data breach

Although we take reasonable steps to protect your information, no transmission system over the internet or method of electronic storage is 100% secure. We encourage you to use a strong password and not share your login details with anyone.

6. Cookies and Similar Technologies

pusi888 uses cookies and similar tracking technologies to improve your experience on our platform. Cookies are small data files stored on your device when you visit our website.

6.1 Types of Cookies Used

• Essential Cookies: Required for basic platform functions such as login authentication and session security. These cookies cannot be disabled.
• Performance Cookies: Collect information about how users interact with the platform to help us improve our services.
• Functional Cookies: Store your preferences such as language and display settings to provide a more personalised experience.

6.2 Managing Cookies

You can control and delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of our platform. Cookie management instructions vary depending on the browser you use.

7. Your Rights

As a pusi888 user, you have certain rights regarding your personal information. We fully respect and support these rights.

• Right of Access: You have the right to request a copy of the personal information we hold about you.
• Right to Rectification: You may ask us to update information that is inaccurate or incomplete.
• Right to Erasure: In certain situations, you may request that we delete your personal data, subject to our legal obligations.
• Right to Restriction of Processing: You may ask us to limit how we process your data in certain circumstances.
• Right to Object: You have the right to object to the processing of your data for certain purposes.
• Right to Data Portability: You may request your data in a machine-readable format for transfer to another service.

To exercise any of the above rights, please contact our support team via live chat or email. We will process your request within a reasonable timeframe, subject to identity verification requirements.

8. Data Retention

pusi888 keeps your personal information for as long as your account is active or as long as it is needed to provide services to you. We will also retain and use your information as long as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

After an account is closed or after the set retention period has ended, your personal data will be deleted or anonymised in a secure manner. However, some transaction and account records may need to be kept for a longer period to meet international licensing requirements and financial audit purposes.

9. Links to External Websites

The pusi888 platform may contain links to third-party websites for reference or additional information. When you click on those links and leave our platform, we are no longer responsible for the privacy practices of those websites.

We encourage you to read the privacy policy of every website you visit, especially if you are sharing any personal information. The pusi888 Privacy Policy applies only to information we collect on this platform.

10. Changes to This Privacy Policy

pusi888 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our operating practices, legal requirements or industry standards. Any material changes will be communicated to you via a notice on the platform or by email to the address registered on your account.

The "Updated" date at the top of this document will always reflect the date of the last amendment. Your continued use of our platform after any changes are published will be considered as acceptance of the updated policy.

We encourage you to review this Privacy Policy from time to time to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or how we handle your personal information, please contact the pusi888 Privacy Officer through the following methods:

• 24/7 live chat directly through the pusi888 platform in Malay or English
• E-mail: [email protected]

Our team is ready to assist and will treat every privacy-related enquiry seriously and respond within a reasonable time. We value your trust and are committed to resolving any issues transparently and fairly.